Category: bad news

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Responsible Reporting Section 1 ‘News in Context’: Chapters III and IV

One thing has changed in the 13 months since the following book excerpt was written: Google loosened some of its services and software cross-integration, presumably in response to antitrust problems in Europe. The company is in the process of divesting some Google+ assets, for example. But in other respects, integration is tight as ever, particularly around mobile, which in 2015 dominates U.S. Google search—and nine other countries, including Japan.

That introduction is important context for reading today’s serialization of my ebook Responsible Reporting: Field Guide for Bloggers, Journalists, and Other Online News Gatherers. The third and fourth chapters carry forward an incredibly important, but often misunderstood, theme: The Google economy’s devastating impact on news gathering, and eroding ethical standards around it. I am not anti-Google, being myself a huge consumer of the company’s services. Nevertheless, criticism stands.

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Responsible Reporting Section 1 ‘News in Context’: Chapters I and II

My ebook Responsible Reporting: Field Guide for Bloggers, Journalists, and Other Online News Gatherers is divided into three sections. The first, “News in Context”, is a state of the online news industry. The second, “The Five Journalisms”, examines five categories of news gathering most relevant to the age of context. The last, “What You Must Do”, applies concepts from the other two to present guidelines for responsible reporting.

In this second installment, I present two chapters from the first section. Opener “In Just Eight Years” is in part adapted from my June 2009 analysis “Iran and the Internet Democracy“, which is a provocative lens for looking back to look forward at the state of the news industry. 

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Responsible Reporting: Foreward

Today begins the serialization of my ebook Responsible Reporting: Field Guide for Bloggers, Journalists, and Other Online News Gatherers before its release into the public domain. I did similarly with Comic-Con Heroes: The Fans Who Make the Greatest Show on Earth. That book goes into the public domain on May 7, after my exclusive distribution commitment with Amazon ends.

Responsible Reporting was a labor of love. My profession is in a dramatic state of transition. I sought to provide a realistic treatise for the new journalism. New it is, steeped in ethical quagmire. I hoped to provide reasonable guidelines that accept how things are, rather than cling to how things were. 

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What Happened to the Apple New Product Lovefest?

I typically don’t pull together review roundups, but bloggers and journalists with early access to Apple Watch and 12-inch MacBook beat the products senseless. Not even Wall Street Journal gives glowing look at the laptop; the pummeling is among the most brutal. Meanwhile, The Verge repeatedly gut-punches the smartwatch. Two themes rise from the many reviews, even those trying to cover up pooh with perfume: The devices are beautiful, but performance is a lumbering beast.

Welcome to the Tim Cook and Jony Ive era of putting form before function, and to a fault. Apple’s CEO and design chief may not be the dynamic duo shareholders hoped for. The first truly new products to emerge under Cook’s stewardship receive a collective meh, which should scare any intelligent buyer witless. Because if the past means anything, the carefully chosen coven of early reviewers embrace newfangled Apple things like the Devil clings to sinners. But not this week. 

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Rolling Stone Story Undergoes Brutal Forensic Analysis

The symbolism is recognizable, but as what depends on the eventual outcome. Dateline April 5, 2015, Easter Sunday, “Rolling Stone and UVA: The Columbia University Graduate School of Journalism Report” posted to the magazine’s website. The holiday celebrates Jesus Christ’s resurrection, following crucifixion. The Washington Post and several other organizations crucified Rolling Stone in December 2014 for long-form news story “A Rape on Campus”. The exhaustive autopsy of the story’s reporting and publication is another another crucifixion, arriving on a day that celebrates resurrection, salvation. Will RS have the one by voluntarily inviting the other?

“A Rape on Campus” spotlights the alleged sexual assault of a University of Virginia student identified as Jackie. The investigative report paints a campus culture of acceptable assault without reproach or reprisal. But the veracity of Jackie’s account later collapsed. Rolling Stone sought outside examination, which by itself demonstrates just how strongly the magazine strives to report responsibly. 

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Google, FTC, and Advocacy Journalism That Stinks Like Landfill

Mac apologist Daniel Eran Dilger posted one of his lopsided-advocacy stories around 8:30 p.m. PDT last night; I saw the ridiculous headline, “Google News buries news of Google’s FTC investigation under Daniel Lyons fluff”, about two hours later, when scanning my RSS feeds. The story within is even worse. Don’t bother rewarding the author with pageviews. Notice I don’t link to the story. (Since we have two Daniels here and out of friendliness I use first names, I choose for this story to refer to Mr. Dilger as DED.)

Here’s the quick recap: DED refers to a Daniel Lyons opinion that ran in an ongoing Washington Post series. I happened to see it last night: “Five myths about Google“. I could have picked better myths, but these aren’t bad. The Post story is dateline March 20, 2015. The previous night, the Wall Street Journal blew out a big scoop regarding the Federal Trade Commission antitrust investigation into Google that closed in January 2013, finding no case. The Journal asserts cause championed by staff but ignored by Commissioners.  Blech! The WSJ report is suspicious as all bloody hell, as I explain in March 19 analysis: “What is Behind the Journal’s Big Google-FTC Scoop?” 

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Don’t Grub Gruber, Do Your Reporting!

Saturday night, I fumed after seeing more than 20 blogger news headlines repeating assertions made by Apple apologist John Gruber that the MacBook’s maker invented USB Type-C. Does no one independently confirm anymore? The rumor’s viral spread, when repeated often enough, will enter the Internet cultural lexicon of misinformation become truth.

Over at BetaNews, my colleague Mark Wilson rips into Gruber’s assertion. Between us—a phone call from me, and an email from Mark, coincidentally around the same time yesterday—we have comments from official body USB Implementers Forum that dispute the Apple invention claim. But, of course, confirmation can’t be true enough for the rumormongers because “informed little birdies”  told Gruber that USB-C is “an Apple invention and that they gave it to the standards bodies”. But, sssh, the company isn’t supposed to say, because of politics or something.

Whether or not Gruber is right—maybe he really has inside, hush-hush information—is immaterial. That so many blogs reported his statement as fact, without any further investigation, is the problem. Given Gruber’s longstanding unabashed Apple-loving ways, everything he claims about the company should be presumed propaganda until proven to be otherwise.

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Stop Paying Bloggers and Journalists for Pageviews

Last week, headline “Samsung lied—its smart TV is indeed spying on you and it is doing nothing to stop that“, piqued my interest. In the preceding days, the InterWebs flooded with allegations that the South Korean manufacturer’s televisions listen to their owners. But I cringed reading the story, which appeared on BetaNews, where I also contribute. The reporting doesn’t support the headline, which if editor on duty I would never have permitted.

Editorially, BetaNews and I drift apart. My responsibility for day-to-day management ended in May 2013. I told one of the writer/editors yesterday, in context of discussing the Samsung headline: “No offense, but the story packaging is more like a blog everyday…Real stories have real reporting. Too many of the BN stories rely on someone else’s reporting. That’s primarily my saying feels more like a blog. The Samsung lied story is good example”.

BN editorial structure is more diversified now, with several writers acting as day or night editors. All contributors share in common something I detest: Pay by pageviews. The model is widespread among blogs and news sites, and I oppose it. There is inherent conflict of interest, when the reporter’s livelihood directly ties to clicks. 

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Three Words That Go Oddly Together: ‘BuzzFeed’, ‘News’, ‘Investigation’

Among the many posts in my Google+ feed this AM is link to “Fostering Profits“, which dek begins: “A BuzzFeed News investigation”. My initial reading stopped there. What the frak? For the king of linkbaiting, “news” and “investigation” look wrong.

But as a Neiman Foundation for Journalism at Harvard video interview indicates, and as I explain in my ebook Responsible Reporting: Field Guide for Bloggers, Journalists, and Other Online News Gatherers, BuzzFeed seeks to be more than the list-linker to the Millennial generation. I am not so much skeptical as critical. The writing needs to be crisper and more inviting than this news story. I suggest editors take cues from Mother JonesVice News or Rolling Stone contributor Matt Taibbi rather than from ProPublica

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I Hear No Evil in Beats Music Exclusives

Someone save me from the nonsense. My BetaNews colleague Brian Fagioli’s “Apple’s rumored iTunes and Beats Music ‘Exclusives’ plan is potentially evil” is top-placed story at the site today. I messaged the day editor (who hasn’t yet replied and may still be off for the holiday): “If it racks up any significant amount of pageviews, I am changing professions. The number of comments is disturbing enough”. Should you want me to stop writing for BN, and some readers do, by all means click, click, click Brian’s commentary.

I have two fundamental problems with the post: Sourcing and its point. Brian refers to New York Post story “Beats Music lining up talent for exclusive releases“. I tell reporters: “Write what you know to be true”, which can’t be when sourcing someone else’s news gathering. For the record: I trust the newspaper’s general reporting accuracy, so Brian stands more solid than if quoting a blog. That said, he and I write for BetaNews not BetaBlog. See my four-and-a-half year-old analysis “The Difference Between Blogging and Journalism” for a primer on why one isn’t the other. 

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Defending Rolling Stone

Editor’s Note: Dateline April 5, 2015, Rolling Stone retracted story “A Rape on Campus” when publishing a forensic analysis prepared by Columbia School of Journalism. Please see my follow-up post.

I subscribe to five magazines: Entertainment Weekly and Vanity Fair (print and digital) and Economist, New Yorker, and Rolling Stone (digital only). EW is cheap (as little as $10 a year), while the business weekly offers news analysis I mostly trust. New Yorker is for culture and the occasionally exceptional long-form feature. The other two deliver some of the best investigative journalism available anywhere. Today, I defend one of them, but also criticize its archaic news reporting methods.

Over the past few weeks, Washington Post leads blasting criticism against RS for story “A Rape on Campus: A Brutal Assault and Struggle for Justice at UVA“, which appears in issue 1223, Dec. 4, 2014. Online the dateline is November 19. The furor over the investigative report’s credibility is, ironically given the headline, a rape on Rolling Stone‘s credibility—and makes me just want to puke for the outrageous, holier-than-thou repudiation that should be pointed elsewhere. Mountains of irresponsibly-reported online news stories overshadow the amount of trustworthy content, yet the Post and other media outlets choose to gang-bang a magazine with standards for accuracy and accountability but also advocacy. The misdirected, and sometimes self-serving, attacks are shameful for their shamelessness.

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Uber Should Drive Journalists to Accountability

Good for Uber for being transparent about investigating journalists. Bad for Uber for buckling to public relations pressure and renouncing an executive’s statements about the practice. Every company tracks journalists, or bloggers, covering it—to which I can attest from experience. PR pros and I have, in the past, discussed dossiers about me, because some put our relationship first. They feel dirty for keeping records and need to confess.

The ride-sharing startup would do nothing unusual by collecting the data, and there is good reason to want to use it. My profession is in a state of crisis. Sloppy sourcing practices spread rumors across the vast Internet landscape like environmental protestors throwing feces on corporate executives. Shit is shit, whether or not literal, and it all stinks. If the Fourth and Fifth Estates can’t be accountable for themselves—and they most certainly are not—victims of irresponsible reporting should protect their interests.